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Very bad experience. Company don't talk to customers because they think if you purchased the Visiple VC then only you have right to contact or else just keep mailing them. They will own take decision you can a buyer or not then only company will contact you else just invest and wait for their service for tool functionality.
I had words with some of the customers regarding service, they said that they feel lucky when they get reply back.
Overall comment, tool is good tool but if you are NOT technical person, don't try.
I am going with webex. Little more costly but worth it. You will atleast get proper support when required.
I think couple of review available is from company owner. Visiple is 2 years old and owner claim is they have 500+ customers. Point of concern is, out of 500+ customers only 1 or 2 customers had given review. WEIRD.