- Operations are the foundational elements that keep your business functioning efficiently. In this session you will discover how to outline your operational goals and objectives, then develop an action plan to make they achievable, scalable, sustainable and measurable. Dr. Cruz and Robin Bienemann will highlight the tools you will need to ensure you are meeting and even exceeding expectations. You will see how measuring customer satisfaction can have a powerful return on investment.
5/12/2018 1:00 PM - 4:00 PM EDT
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